Introduction

avornilotheqs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website avornilotheqs.com and use our budget preparation services.

As a Canadian company operating primarily in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This policy applies to all users of our services, regardless of their location.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources when applicable.

• Account registration information including username and password
• Communication preferences and marketing consent status
• Customer service interactions and support ticket information
• Payment information processed through secure third-party processors
• Device identifiers and mobile app usage data when applicable

How We Use Your Information

We use the information we collect for various legitimate business purposes, always in accordance with applicable privacy laws and the consent you have provided.

• Provide and maintain our budget preparation services and platform functionality
• Process your transactions and send related information including confirmations and invoices
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and provide customer service support
• Monitor and analyze trends, usage, and activities in connection with our services
• Personalize your experience and provide content, features, and recommendations
• Send you marketing communications about our services, with your consent
• Detect, prevent, and address technical issues and potential security threats
• Comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We may share your information in the following circumstances, always with appropriate safeguards and in compliance with applicable privacy laws:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you
• Legal Requirements: When required by law, court order, or legal process, or to protect the rights, property, or safety of avornilotheqs or others
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Consent: With your explicit consent for specific purposes not covered by this policy
• Aggregated Data: We may share anonymized, aggregated information that cannot identify individual users

All third-party service providers are contractually bound to protect your information and use it only for the specified purposes. We conduct due diligence on all partners to ensure they maintain appropriate security standards.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We are committed to honoring these rights and making them easy to exercise.

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to legal and business requirements
• Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw your consent for marketing communications or other optional services
• Restrict Processing: Request that we limit how we use your personal information in certain circumstances

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity to protect your information.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmission between your browser and our servers
• Regular security audits and penetration testing by independent security firms
• Access controls and authentication requirements for all staff accessing personal information
• Regular backup procedures and disaster recovery planning
• Employee training on privacy and security best practices
• Incident response procedures for potential security breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using industry-standard practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account Information: Retained while your account is active and for 2 years after account closure
• Financial Data: Budget and financial information retained for 7 years as required by Canadian tax and financial regulations
• Communication Records: Customer service interactions retained for 3 years
• Marketing Data: Retained until you withdraw consent or request deletion
• Legal Compliance: Some information may be retained longer if required by law

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content.

• Essential Cookies: Required for basic website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality. Our cookie banner allows you to manage your preferences for non-essential cookies.

International Data Transfers

While avornilotheqs is based in Canada, some of our service providers may be located in other countries, including the United States. When we transfer personal information internationally, we ensure appropriate safeguards are in place.

All international transfers are conducted in compliance with applicable privacy laws, including PIPEDA requirements for cross-border data transfers. We use contractual protections, adequacy decisions, and other approved transfer mechanisms to safeguard your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will notify you by email (if you have provided one) or by posting a prominent notice on our website.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.